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Hosting: Co-location Co-location server Rack Connectivity: Leased line xDSL Metronet Multi home Web Design: e-Commerce Application Development Portal Design Web Promotion Site Analysis SEO Pay per click Managed Services: Firewall Servers Taped backup Off site backup

Managed services Our Managed hosting solutions are ideal for small and large businesses running standard web hosting environments on Linux or Microsoft operating systems. Firewall If hackers compromise your server the resulting downtime can be costly, both financially and in terms of your reputation. A firewall adds an extra layer of protection to your server and should be considered indispensable. Any server connected to the Internet comes under attack from hackers through port scanning and attempted intrusion every day. Successful intrusions are normally devastating, requiring that the server be taken offline, formatted and the OS, applications and data reloaded. This downtime can be costly and if hackers steal personal data the problems are only just beginning. Hiding your server behind one of our shared firewalls gives an extra layer of protection and when combined with good systems administration (including sensible passwords and up-to-date patches) provides an excellent security solution. Servers Our monitoring service checks the availability of your server and various services 24/7 and notifies you by email or SMS if your server is down. In the event of a service on your server failing, e.g. the web or email server, it's important you are informed as soon as possible so you can take appropriate action to minimise any downtime. Every 15 minutes our advanced monitoring service checks your server is availble on the network and that the web, email, ftp and a selection of other services are running and accepting connections. If any service fails you will be notified straight away by email or SMS. Server operating system fallen over? Reboot your server from anywhere where you have Internet access. Keep downtime to an absolute minimum! Our SLA ensures your reboot requests are handled in a timely manner, but sometimes nothing less than "now" is good enough. Our remote reboot service connects your server to an intelligent electrical socket that you can switch on and off remotely. By connecting to the remote reboot switch over the internet you can, after supplying the correct login details, turn your servers electricity supply off and on to perform a hard reboot. Taped backup Ensure your data is protected from hard drive failure or software corruption. Our centralised robotic tape library ensures you have a redundant copy of your data to fall back on. According to a recent survey carried out by the University of Texas Centre for Research on Information Systems, 50% of companies that lose data in a disaster scenario never re-open, and 90% are out of business within two years. Can you really afford to take the risk of not having critical server data backed up? Our investment in centralised tape storage has ensured we can provide a cost-effective backup solution for your server. Offsite backup The Primogen Remote backup system is not just a backup solutiuon.Not Only do we backup your file systems and databases, we verify that the backup process completed and if a problem is identified, we will e-mail you with an alert whilst we restart the job if necessary. You also have 24 hour access to the MSI Gridwork online Portal, providing instant access to historical and current data. Restores are scheduled instantly, on-demand, and due to the way in which the platform is managed, we are able to offer a 100% SLA guarantee on all restores.

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Copyright © 2004 Primogen Solutions Ltd Registered Office: City Wharf, New Bailey Street, Manchester, M3 5ER

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